A hotel succeeds only when its staff succeeds. How your people work and interact with guests and behind the scenes establishes your reputation. K-Hospitality’s hotel human resources management services and HR consulting programs help your property by ensuring staff are hired, trained, supported and retained.
Operations Management
K-Hospitality provides quality hotel operations management services that hotel owners and operatives can rely on. Fabricated on a culture of accountability and empowerment, our industry-leading operating procedures incorporate all the important functions of hotels like housekeeping, reception, food and beverage and maintenance.
Sales & Marketing Advisory
Contemporarily, sales and marketing department is initiated in an organization with an aim to maintain strong feet in the very competitive business market. K-Hospitality knows well how to stand out in a group of competitors and hence we craft a custom blend message and strategy to capture the hotel market segments thereby enhancing the top-line revenues.
F&B Management Advisory
All of our food and beverage consultants offer services to the hospitality industry and have the experience and knowledge to offer practical, innovative and actionable solutions. Our consultants are also fully capable of stepping into management or oversight roles to implement solutions and make necessary adjustments to improve operations and profitability for your F&B business. We can assist in aligning your needs with a specific consultant or team of consultants.
Staff Training
Once hired, our new Team Member On-Boarding Program ensures Team Members feel welcomed immediately. This includes an orientation to meet the hotel management team, tour the property, learn policies and procedures, and begin brand-specific training. We also provide customer service, management and leadership training. We believe training, ongoing feedback and coaching is vital to cultivate leaders. It’s not unusual for rising star associates to move swiftly into management – and we provide a strong foundation to support that growth.